NineCasino keeps rejecting my documents for verification, how can I successfully verify them?

Xolvie
Xolvie Resolution Specialist June 03, 2025 4:41 pm

To begin, make sure they meet all of their Know Your Customer (KYC) requirements.

Make sure all four corners of your ID (passport, driver's license, or national ID) can be seen, there is no glare or blur, and all the information can be read by uploading high-resolution, full-color scans or pictures of it.

A utility bill, bank statement, or government-issued paper from the last 90 days must clearly show your name and address as proof of address.

Make sure that your name and address on all of your paperwork exactly match what's in your gaming account.

Provide more proof to back up the change if you've moved or changed your name.

To prove you paid, screenshots or pictures of your credit card must hide the four numbers in the middle and only show your name and the last four numbers, on both the front and back.

Include pictures of your e-wallet or cryptocurrency account that show your name and the transactions you've made with NineCasino.

Share your worries or make a complaint on Xolvie if your papers are still turned down. This will help you connect with other people and get help.

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