I ordered the Nike Air Max Solo (product code DX36660028) from Sneaks Up on July 10, 2024. Just four months later, I had to send the shoes back for inspection due to severe wear and tear—they no longer looked or performed like new. Despite clearly visible damage, the shoes were sent back to me with a generic "user error" response.
Let me be clear: I work in an office environment, not in construction or outdoor fields. These shoes were never subjected to extreme use. Yet the midsole area of both shoes is breaking down, almost as if the material is melting away. I accepted the original decision at first, thinking maybe it was an isolated case—but now the same deterioration has continued and worsened in both pairs.
This is not the quality I expected from Nike, a brand I’ve trusted and worn for years. I’ve owned multiple Nike models before, and none have broken down this quickly or this severely. Clearly, something is wrong with the material quality or production process of this particular model.
I’m including visual proof so that both Nike representatives and potential buyers can see exactly what I’m talking about—and I’m confident anyone who sees the photos will agree this is not normal wear.
I purchased a pair of Nike sneakers from Sneaks Up on March 28, 2025, expecting quality and durability. However, in an unreasonably short time, the shoes began showing visible deformation, as clearly seen in the attached images. Despite using them under normal conditions, these defects appeared far ...
I bought a pair of Nike Air Max sneakers from In Street in September. After just four months of light daily use—mainly for walking to and from school—the soles began to separate along the edges. The rest of the shoe remained in good condition, and I did not misuse them in any way. Because of this u...
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Hello, I purchased a pair of Nike Air Jordan Low 1 sneakers on June 10, 2024. Within a month, I noticed the front of the shoes was starting to separate, and the leather was peeling. Before reaching two months of use, I took them back to the store under warranty, only to be told that this was conside...
In August 2024, I purchased a pair of Nike Air sneakers from In Street. I wore them for a few months, then stored them during the winter. When I started wearing them again, I immediately noticed an odd “squeaking” or “ripping” sound coming from the Air sole with every step I took. From the outside,...
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