I bought a pair of Nike Air Max sneakers from In Street in September. After just four months of light daily use—mainly for walking to and from school—the soles began to separate along the edges. The rest of the shoe remained in good condition, and I did not misuse them in any way.
Because of this unexpected defect, I returned the shoes to the store for inspection. They were sent to Nike’s central evaluation team, but I received a response saying there was “no manufacturing defect” and that the issue was due to “user error.” I completely disagree. If the shoelaces or the upper part had torn, I could understand it being caused by excessive force. But the sole coming apart from regular, routine use should clearly be a quality issue.
I expected better support from both Nike and In Street. I’m asking for this decision to be reviewed again, as the damage is clearly not caused by me. I want Nike to take accountability for the product's poor durability and offer a proper solution—whether it's a refund or a replacement. I chose Nike because I trusted the quality. Please don’t let that trust be a mistake.
I bought a pair of Nike shoes from In Street about four months ago, expecting durability and quality from a brand like Nike. But to my disappointment, the shoes started wearing out way too soon. The leather began peeling, and overall they looked far more worn than they should for such a short period...
I bought a pair of Nike shoes from In Street just two months ago, and they’ve already torn. I only used them for walking, so it’s baffling how they could rip so quickly. I sent them in for inspection, and within three days, I received a message stating, “There is no manufacturing defect.” I trusted...
In August 2024, I purchased a pair of Nike Air sneakers from In Street. I wore them for a few months, then stored them during the winter. When I started wearing them again, I immediately noticed an odd “squeaking” or “ripping” sound coming from the Air sole with every step I took. From the outside,...
I purchased a pair of Nike sneakers at the beginning of winter but was only able to wear them for a total of one to two months over the course of six months. To prevent damage, I primarily wore boots during snowy weather and avoided wearing them during rainy weather. Despite my careful use, the snea...
I purchased the Nike Air Max Dn on September 7, 2025, and within just three weeks of normal daily use, both shoes developed tears in the inner lining along with cracks and material breakage on the outer surface. I only used them for regular walking on proper ground and under suitable weather conditi...
Comments