I think New Balance is a brand with poor quality, and personally, I don't think they support their products well. They really upset their customers a lot. I really wish I had done some research before buying. Now that I'm looking into it, I see that everyone has the same complaints: these things tear easily, and the company always blames the user for using them incorrectly. Is everyone using it incorrectly? I paid way more than double the usual price for these shoes because I thought that if they cost so much, they would last a long time. But I made a mistake. I get why the outside of the shoe might get messed up, but how come the inside tears so easily? Here's my advice: don't spend your money on things that end up being useless. Just like me and other customers who have been affected.
I purchased a pair of New Balance sneakers less than 6 months ago, and shockingly, the shoes have already started tearing along the upper side panels, to the point where they now expose the inside. This is extremely frustrating and unacceptable, especially given the high price I paid for what was su...
I purchased a pair of New Balance shoes from their official website, and in less than a year, the inner heel lining tore, and the color noticeably faded. I sent the shoes for inspection, but they were returned to me in the exact same condition with a claim rejection, citing "user error." I find thi...
Hello, I bought a pair of New Balance 530 shoes from the store five months ago, and recently, a tear has developed in the mesh part of the shoe. After a month-long inspection, the shoes were returned to me with the explanation that the tear was due to user error. However, considering that many other...
For the first time in my life, I've had a pair of sneakers tear on me, and it's the expensive New Balance 530 model. While they're incredibly comfortable, I'm shocked at what happened. As a woman, I have quite a few pairs of shoes, and I probably only wear these once or twice a week. Yet, they've to...
I purchased a pair of New Balance shoes directly from a New Balance store. At the time, I was assured that the mesh material was durable and that any issues would be covered by the company. Unfortunately, despite very light use, both the mesh and the inner lining where the shoe is worn have become v...
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