I purchased a pair of New Balance 650 women’s shoes from the official website during a sale. After wearing them for just two days, they caused severe discomfort and hurt my feet. When I removed the insole, I discovered a clear defect in the shoe’s structure—something anyone could see at first glance. Despite this, New Balance refuses to accept a return or exchange, leaving me stuck with unwearable shoes. This is completely unacceptable! I paid for a quality product, not a defective one. New Balance, you need to stand by your brand and resolve this issue. I demand an immediate replacement or refund. Ignoring product defects is not how a reputable company should operate!
I purchased a pair of New Balance shoes directly from the brand’s official website, expecting high quality and durability. However, despite only wearing them indoors at school, the inner lining and fabric deteriorated within a very short time. I sent the shoes in for inspection, assuming the compan...
I purchased a pair of New Balance sneakers less than 6 months ago, and shockingly, the shoes have already started tearing along the upper side panels, to the point where they now expose the inside. This is extremely frustrating and unacceptable, especially given the high price I paid for what was su...
On May 31, I purchased a pair of New Balance 408 shoes from the official New Balance website. From the very first time I wore them, I started having issues. The shoes rub against my heel, causing painful blisters and wounds every time I wear them. In addition, the heel area tore and deformed after o...
I bought a pair of New Balance shoes six months ago, but I’ve only worn them for about 2-3 months in total. Despite the limited use, the shoes started falling apart at the seams. The brand sells these at high prices under the claim of being "original," but the quality is far from it. After just thre...
I purchased a pair of New Balance 530 sneakers about a year ago, expecting durability and quality. However, before even reaching the one-year mark, holes started forming in the mesh fabric on both sides of the shoes. This is clearly a material defect, as the same issue appeared on both shoes. I sen...
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