I purchased a Neutrogena skincare product and used it exactly as directed, following all instructions. But within minutes, my face began to feel like it was on fire. What started as a tingling quickly escalated into a severe burning sensation, and soon after, redness and itching took over my entire face.
It felt like a chemical burn—my skin was inflamed, hot, and unbearable to touch. I didn’t expect this kind of reaction from a brand as well-known and widely available as Neutrogena. Now I’m left wondering how many days it will take for the burn and irritation to heal, and what kind of long-term damage might remain.
These products are applied directly to people’s faces, the most sensitive and visible part of the body. They should not be this harsh—especially when sold without clear allergy or sensitivity warnings.
Neutrogena, I’m demanding immediate action. I want a full investigation, a refund, and clear accountability. Please stop underestimating the impact of your skincare products. What happened to me was not a “mild irritation”—it was a serious skin reaction that no one should have to experience.
I deeply regret purchasing a Neutrogena skincare product that caused my face to burn and turn bright red. At first, I was using it exactly as instructed and everything seemed fine. But shortly after continued use, my skin suddenly became irritated, with an intense burning sensation and visible redne...
After applying Neutrogena skincare, my face immediately started burning, and within a short time, it left me with red, irritated, burn-like marks. I have combination skin, and despite the brand's claims, this product does not work as a gentle exfoliant—instead, it caused severe irritation and eczema...
I purchased the Neutrogena Refreshing Scrub from a retail store and used it exactly as instructed. However, the moment I applied it to my skin, I felt an intense burning sensation. I immediately rinsed my face to stop the pain, but the damage had already been done—my skin turned bright red, and soon...
I purchased a Neutrogena facial care product expecting it to be suitable for my skin, as it was recommended to me as the best match. However, from the very first application, I experienced an uncomfortable burning sensation on both my face and around my eyes. This reaction was immediate and quite in...
I applied Neutrogena’s Revitalizing Peeling Gel on my face, expecting a refreshing exfoliation, but the moment it touched my skin, it started to burn intensely. When I rinsed it off, my entire face was bright red and irritated. Hoping to soothe the discomfort, I immediately applied Neutrogena’s Inte...
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