If your skin gets red and burned after using Neutrogena's oil-free moisturiser, it could mean that your skin is sensitive or having a bad reaction to some of the ingredients in it. To get rid of these symptoms, stop using the product right away and wash your face gently with a mild, fragrance-free cleaner to get rid of any leftover product. Putting on a cool cloth can help reduce swelling and calm skin that is itchy.
To help your skin heal, choose a moisturiser that is gentle, hypoallergenic, and doesn't contain any smells, dyes, or alcohol that could be irritating.Some ingredients, like aloe vera and colloidal oatmeal, are known to be soothing and can help calm the face. Also, over-the-counter hydrocortisone cream might help reduce swelling, but it should only be used occasionally and not for long amounts of time to avoid possible side effects.
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