I purchased the Neutrogena Refreshing Scrub from a retail store and used it exactly as instructed. However, the moment I applied it to my skin, I felt an intense burning sensation. I immediately rinsed my face to stop the pain, but the damage had already been done—my skin turned bright red, and soon after, acne-like sores began to form.
My face is still visibly red and inflamed, and the condition has only gotten worse with time. The most severe irritation is under my eyes, where I now feel constant stinging and discomfort. I’m shocked that a product meant to refresh the skin can cause this kind of reaction, especially since it’s widely available and marketed as safe for regular use.
This has been a traumatizing experience, and I no longer trust the safety of Neutrogena’s skincare products.
Neutrogena, I demand an immediate response and a full refund. You also need to reevaluate the ingredients and clearly warn users about potential risks. No one should suffer this kind of pain from a facial cleanser. Take responsibility and fix this before more customers are harmed.
I deeply regret purchasing a Neutrogena skincare product that caused my face to burn and turn bright red. At first, I was using it exactly as instructed and everything seemed fine. But shortly after continued use, my skin suddenly became irritated, with an intense burning sensation and visible redne...
I purchased a Neutrogena skincare product and used it exactly as directed, following all instructions. But within minutes, my face began to feel like it was on fire. What started as a tingling quickly escalated into a severe burning sensation, and soon after, redness and itching took over my entire ...
I purchased a Neutrogena facial care product expecting it to be suitable for my skin, as it was recommended to me as the best match. However, from the very first application, I experienced an uncomfortable burning sensation on both my face and around my eyes. This reaction was immediate and quite in...
After applying Neutrogena skincare, my face immediately started burning, and within a short time, it left me with red, irritated, burn-like marks. I have combination skin, and despite the brand's claims, this product does not work as a gentle exfoliant—instead, it caused severe irritation and eczema...
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