I purchased a Neutrogena facial care product expecting it to be suitable for my skin, as it was recommended to me as the best match. However, from the very first application, I experienced an uncomfortable burning sensation on both my face and around my eyes. This reaction was immediate and quite intense, leaving me disappointed and concerned.
I followed the instructions carefully and used the product exactly as directed, yet it still irritated my skin. I’ve only used it once, but unfortunately, it seems there’s no option for a return or refund. This is extremely frustrating because I trusted the Neutrogena brand to provide safe and dermatologically tested products.
I feel let down, not only by the product’s performance but also by the lack of customer support in resolving my issue. I expect Neutrogena to take responsibility and offer a solution—either by accepting a return or issuing a refund. No customer should have to risk their skin health or waste money on a product that causes such discomfort.
I deeply regret purchasing a Neutrogena skincare product that caused my face to burn and turn bright red. At first, I was using it exactly as instructed and everything seemed fine. But shortly after continued use, my skin suddenly became irritated, with an intense burning sensation and visible redne...
I purchased a Neutrogena skincare product and used it exactly as directed, following all instructions. But within minutes, my face began to feel like it was on fire. What started as a tingling quickly escalated into a severe burning sensation, and soon after, redness and itching took over my entire ...
I purchased the Neutrogena Refreshing Scrub from a retail store and used it exactly as instructed. However, the moment I applied it to my skin, I felt an intense burning sensation. I immediately rinsed my face to stop the pain, but the damage had already been done—my skin turned bright red, and soon...
After applying Neutrogena skincare, my face immediately started burning, and within a short time, it left me with red, irritated, burn-like marks. I have combination skin, and despite the brand's claims, this product does not work as a gentle exfoliant—instead, it caused severe irritation and eczema...
As soon as I started using the Neutrogena Hydro Boost Eye Cream, I felt an immediate burning sensation around my eyes. I initially brushed it off, but the discomfort persisted every time I applied the product. Before buying it, the Watsons store employee had casually warned me that the product might...
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