Since February 20, 2024, I have been charged regularly via mobile payment to my Türk Telekom line by a company called Netshort, even though I never applied for any subscription. Each charge was $14, and a total of $83 has been unfairly deducted from my line. The phone number associated with this issue is 5367****61.
When I contacted Türk Telekom customer service, they stated that they do not have the authority to cancel this subscription and directed me elsewhere. However, I have not been able to reach Netshort through any channel. I absolutely do not accept being charged for a service that I never approved or subscribed to.
I request a full refund of the $83 that was deducted from my line without my consent, and I demand that all subscriptions and related charges under my name be immediately canceled. Additionally, I ask that all necessary precautions be taken to prevent any unauthorized mobile payments or subscriptions from being initiated again through my line.
On October 12, 2025, at 2:50 AM, a ₺194.99 monthly subscription fee was charged to my account without my consent through the Netshort Android app. I immediately canceled the subscription via Google Play, but no refund has been issued and I haven’t received any notification or explanation about the t...
I would like to request the cancellation of my Netshort weekly subscription. This subscription has been active for about two weeks, and I have been unable to cancel it on my own because I cannot find or verify my email address, password, or any proof related to the subscription. I subscribed throug...
I encountered an advertisement for Netshort, and without any action on my part, a charge of ₺229.9 was automatically added to my bill. I did not authorize this transaction, nor did I subscribe to any service. I demand to know how this is possible. I do not use or even watch Netshort, making this a ...
I am reporting a serious issue with Netshort: a substantial amount of ₺1141.58 was unlawfully withdrawn from my account today, July 4, 2025, at 1:21 PM. This transaction occurred entirely without my consent. While I was previously making weekly payments of ₺228, this large, unauthorized deduction is...
I purchased a one-week package on Netshort and only used it for a single day. After that, I didn’t even open the app again. Despite this, Netshort suddenly withdrew ₺1099 from my account without any prior notice, warning, or confirmation. This charge came completely out of the blue, and I had absolu...
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