I took my Nespresso Coffee Machine in for service because the milk wouldn't stop foaming. Sadly, my product was broken while it was being used. I had to send it in twice, but both times, it came back without being fixed. They broke my product while they were fixing it, but they sent it back in the same shape. I asked for a replacement because there wasn't enough progress. My product was sent back one last time without any changes or explanations, which made me sad. I want to say that I am very unhappy with this brand and that I do not recommend it at all.
I recently sent my Ctize and Milk model Nespresso coffee machine to the technical service, but they lost it not once, but twice! After waiting for 15 days without receiving any feedback, the device was suddenly returned to me by cargo, and the customer service team didn't provide any explanation. Ho...
I bought two Nespresso thermoses in November. Despite only a few uses, the thermos was leaking and failing to keep my beverages warm. When I contacted customer service about this problem, they asked for a video and asked that I return the thermos for a refund. I called them several times after my re...
I purchased the Nespresso Grand Latissima F541 coffee machine from Ankara Optimum Teknosa store. Despite initially considering another model, I was persuaded to buy this one. When I mentioned chronic defect complaints online, I was assured with, 'There are absolutely no such complaints, we've never ...
I’ve been trying to contact Nespresso customer service for several days to request a service appointment for my broken machine, but I either wait on hold for ages or the line is busy. On one occasion, the call was cut off midway through, and no one followed up with me afterward. I never expected suc...
On January 11, 2023, I bought the Nespresso f531 white model from the Valley branch in Istanbul. When I got it home and tried it, I found that it only made cold milk. I went to the IstinyePark store and got coffee from the same machine, but the milk temperature was different. On January 30, 2023, I ...
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