On 10/12/2025, I purchased Nescafé 2 in 1 from BIM Market. When I opened and prepared the very first sachet, I immediately noticed that the product was spoiled in terms of smell, taste, and appearance, so I could not consume it safely. I still have the product packaging with the expiration date and production information clearly visible, and I can share it if requested.
I have already submitted a complaint regarding this issue, but I have not yet received any response. I request that the spoiled product be examined and that I be provided with both a refund and a replacement for the defective items I purchased.
On October 31, 2025, I bought a 10-pack of Nescafe 2-in-1. The expiration date on the package is 05/2026. I buy this product from the same market twice a week and have been drinking it every day for years. As soon as I got home, I made a coffee, and with the first sip I realized the taste was awful—...
I purchased a box of Nescafe 2-in-1 coffee on July 3rd, and the entire batch turned out to be spoiled, as shown in the pictures. The creamer was off. Then, on July 5th, I bought two packs of 10-count Nescafe 2-in-1, and they had the same issue. It's been three days, and we haven't been able to enjoy...
I recently purchased a product as part of a "buy 2, get 1 free" promotion, and I've noticed an unusual odor. I contacted customer service both in writing and verbally. Despite there being no expiration date warning on the product other than the requirement to consume it within one year of opening, t...
On 08.09.2025 at around 17:20, I placed a grocery order through the Yemeksepeti app from the Yemeksepeti Eryaman market. My order included Gedik brand chicken fillet. When I opened the package to cook it, I encountered a very bad smell and realized the chicken was spoiled. Even though the expiration...
On November 14, 2025, I discovered a worm inside the Nestle chocolate I purchased. There was no problem or abnormality with the packaging, and this is the first time I have experienced such an issue. I have the batch number, expiration date, and purchase receipt. After encountering this problem, I c...
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