I created a membership on the Nebula website only to purchase a birth chart service. However, since I can’t remember my username, I’m unable to cancel my subscription, and as a result, subscription fees have been regularly withdrawn from my credit card since August. I’ve paid approximately $24 more than I should have at this point. I know my email address and I have the customer/order/invoice number associated with the membership, but I haven’t been able to reach customer service yet. I’m trying to handle this from Balıkesir.
Because I can’t remember my username, I request that my membership be canceled and that the overcharged fees be refunded to me.
In June 2024, I made a one-time payment with my credit card on The Nebula Astrology website to purchase a single service. However, even though I never created a membership or gave any approval, starting from July 2024, approximately $29 has been withdrawn from my card every month under the name “the...
I agreed to a one-time $0.50 payment on the Nebula app just to view my birth chart. That was the only service I intended to use, and I did not subscribe to anything. However, on June 14, 2025, Nebula withdrew an additional ₺1,223.51 from my account without my knowledge or consent. I received no ema...
I authorized a one-time payment of $0.50 on the Nebula app just to receive my birth chart. That was supposed to be it. But on July 3, 2025, the app attempted to withdraw ₺1,214.66 from my account without my knowledge or approval. Thankfully, there weren’t enough funds at the time, so the charge fail...
Hello, I’m writing to report a serious issue with the Nebula Natal Chart service, which I found through Instagram. I initially paid ₺17.89 for a one-time birth chart reading, thinking that would be the end of it. But without any warning or approval, they began charging me around ₺1,100 every month. ...
I downloaded the Nebula Horoscope Astrology app just once to view my birth chart, which was advertised as a one-time, low-cost service. I paid the small fee and deleted the app shortly afterward. However, today I was stunned to discover that $29.90 (₺1,223.30) was withdrawn from my credit card—witho...
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