Received a pre-owned phone instead of the new one I ordered on N11 from seller Doğuş Planet Elektronik Tic. Ve Bil. Hiz. A. Ş. They had me wait for two months after I returned it before sending an empty box. No resolution was achieved despite multiple support tickets. In a fit of frustration, I have decided to pursue legal action. Tell me what's happening at their warehouse. Why was there a two-month holdup? Their story is that they got a box that was empty. Placed on November 9, 2023, order number 204218717114. No calls, no solutions—the company's lack of accountability is unbelievable.
On 06/10/2025, I purchased a “Xiaomi 14T Pro 12 GB 256 GB” smartphone through N11, with the order number 202832927530. After receiving the product, I realized that although it was supposed to be an original device with a Turkey warranty, it turned out to be an imported, unauthorized product. The inv...
The N11 online store did not notify the supplier company, Eczacıbaşı Market, of my return request, despite informing me via email that my refund would be processed within 3 working days. This approval was given by customer service before the order even left the store. The cargo company, with which I...
I bought a product from dgnteknoloji (B**** D****) on 17.11.2023 via the N11 website, hoping for an easy transaction with a trusted seller. Regrettably, after a mere 3 months, the product experienced a malfunction, forcing me to return it for either a control, exchange, or refund. I immediately retu...
I used the N11 shopping platform to make a purchase on March 6, 2024, using the order number 208574938432. From a store on the N11 website, I purchased two laptops. Everything about the product's exterior packaging was perfect. The moment I opened the box, I could tell everything was OK. But when I ...
On 11.11.2025, I purchased an iPhone 11 screen from a seller named Qudex on N11. When the product arrived, I noticed it was defective and immediately ...
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