N11 leaked my card information. Someone else made a lot of purchases using my account details. Even though I noticed and contacted them immediately, the products were quickly shipped despite it being a holiday period. Later, they did not accept returns, claiming that the delivery had been completed. I received no response to my calls, despite being told to wait for the resolution process. MY CARD INFORMATION WAS GIVEN TO UNAUTHORIZED INDIVIDUALS. AN E-COMMERCE SITE CANNOT HAVE SUCH A SECURITY BREACH. It was an application where I used Face ID.
I bought a product from n11.com. The company sent an opened product. I started a return process on the grounds that an opened product was sent. My return was accepted. However, n11.com does not make my full refund by putting forward meaningless excuses. It made a refund lower than the amount I paid....
Dear N11 Authorities, On 27.08.2024, I discovered that my N11 account had been hacked without my permission. Two unauthorized purchases were made using my Masterpass card linked to my account under order number 209712377638. I immediately contacted your customer service and reported the situation. ...
I bought something from N11, and unfortunately, the seller sent me a fake item. I compared it with the original product I have and shared all the pictures that clearly show the difference. Even after I complained, the seller dared to send the same fake item again. I turned down the delivery and sent...
N11 is not reliable and disregards consumer rights. None of the terms of the seller agreement were followed, and my return request was rejected. Although I only used the product to try it out, it was deemed damaged, and my return was sent back to me. The company did not even provide proper proof or ...
The N11 store canceled the product I purchased within 2 hours without providing any explanation. I had bought the product using a coupon they had assigned to me. If they didn’t plan to honor the order, why did they let me complete the purchase in the first place? This is highly unprofessional and sh...
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