Mytrip.com Charged Me Without Permission and Refuses to Refund
I was shocked to discover a charge of ₺723.32 on my bank account from a company called Mytrip.com—completely without my knowledge or consent. I never created an account with them, never used their services, and never authorized any transaction. This charge appeared out of nowhere, and when I contacted their customer service for clarification, I was told that the amount would not be refunded. Despite insisting that this transaction was not made by me, they continue to refuse a refund and have shown no willingness to investigate or resolve the situation.
It is completely unacceptable for a company to charge customers without authorization and then deny responsibility. I demand an immediate refund of the ₺723.32 that was wrongfully withdrawn from my account. I also expect a proper explanation as to how this happened in the first place. This kind of unauthorized transaction severely damages trust, and I urge Mytrip.com to act responsibly and resolve this matter without further delay.
