MyIQ Charged A Subscription Fee Without My Knowledge

On 23.01.2026, I made two single test payments via the MyIQ platform using my QNB Finansbank credit card ending with 0682, with a total amount of $0.50. Apart from this transaction, I did not request or approve any membership, subscription or recurring payment. However, on 29.01.2026, I noticed that a charge of $29.99 was made from the same card with the description “myıq.com/us New York US”. I was not shown any approval screen, clear subscription agreement or information regarding this transaction, and I did not explicitly approve any subscription; I proceeded with the assumption that I was making a one-time test purchase only. When I realized this unauthorized transaction, I sent an e‑mail to MyIQ but did not receive any response. I also contacted QNB Finansbank, my cards were cancelled and a chargeback/objection was initiated regarding this amount, but I have not yet obtained any result. I request that the $29.99 charged from my card without my consent and explicit approval be fully and unconditionally refunded to my QNB Finansbank card account as soon as possible, that all my card details registered in the MyIQ systems be deleted, that any membership or subscription created in my name be completely cancelled, and that no further charges be made from my card in the future.