I am writing regarding unauthorized subscription charges taken from my debit card by Myiq.com, even though I only intended to make a one‑time payment for an IQ test result. On 23 February 2026, I completed an IQ test on Myiq.com and paid two separate charges of $0.50 using my debit card ending in 3835. My clear understanding at that time was that this was a one‑time fee to access my test results. I did not see any information on the website about a monthly subscription, recurring payments, or an automatic renewal linked to this payment. Despite this, Myiq.com has since charged me two recurring subscription fees that I did not knowingly sign up for. I was charged $29.99 on 30 March 2026 and again $29.99 on 27 April 2026 in the United States. I did not authorize any subscription or ongoing membership, and I did not receive any clear or prominent notice that such charges would occur. I request that Myiq.com immediately cancel any subscription or recurring payment associated with my debit card ending in 3835 and confirm that no further charges will be made. In addition, I request a full refund of both unauthorized subscription charges of $29.99 dated 30 March 2026 and 27 April 2026, as these fees were never knowingly agreed to on my part. I expect you to investigate this situation, cancel the subscription, refund the two $29.99 charges, and provide written confirmation that my account has been closed and no further charges will occur.
I subscribed to Myiq.com on 19/02/2026, believing that I was paying a one-time fee of 1 euro for an IQ test. At no point was it made clear to me that this was a subscription with automatic renewals. Without my knowledge or consent, Myiq.com charged my classic credit card ending in 7844 twice, taking...
I recently used the MyIQ service to obtain an IQ test result, which was clearly presented as costing $1 for access to the result. At no point was it clearly disclosed to me that I would be enrolled in a recurring subscription. Only later did I discover that in the fine print, there appears to be wor...
In December 2025, I took an IQ test through MyIQ.com and paid the advertised fee of $1.00. I was not informed that I was signing up for any recurring service or subscription, and I did not knowingly agree to any additional charges beyond this one-time payment. When reviewing my Visa statement, I dis...
On November 24, 2025, I completed an online IQ test on a website that appears on my card statement as “MYIQ.COM/EU ST. JULIAN S MelMT.” On the same day, two separate charges of €0.50 were debited from my card with the description “Myiq.com eu st.julians mt.” At that time, I only intended to take a o...
I recently discovered on my bank statement that I have been charged twice by myiq.com for a subscription I was not aware of. I initially made a one-time payment of $1.00 for IQ test results and believed that this was the only amount I had authorized. Later, I noticed two separate subscription charge...
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