MoventaAI locked my account after subscription; how can I restore access?

Check your inbox and spam folder for any automated security or payment verification emails from MoventaAI.

If a charge was flagged by an automated fraud filter or if a transaction dispute was detected, services are commonly suspended until ownership is verified.

Email their official support directly at [email protected] to demand account reactivation.

Include your registered email address, transaction reference IDs, and a copy of your billing receipt to prove active payment.

You can also reach their operating entity, Starread Technology Limited, by phone at +852 52647012 during business hours.

If they fail to restore access despite taking your funds, share your case on Xolvie so others are aware and the company is prompted to act.