Motorola VM482 Baby Monitor Not Charging—Only Works Plugged In

The Motorola VM482 ANXL 2.8-inch LCD digital baby monitor I received as a gift from the store turned out to be defective. It only works when plugged in. I purchased it as a rechargeable product. The store sent it to service, but it was returned without being repaired. I want a refund.

I bought this as a gift and ended up embarrassed. The person I gave it to has already given birth. I want a refund. They say electronics cannot be returned—are we asking for a return just for fun? Your product is faulty.