I play slot games on Mostbet, and on March 12, 2026, I requested a withdrawal of $114 to my Garanti Bank account. This amount was converted from 5,046 Turkish lira using a current exchange rate of about 44.11 TRY per USD and rounded to the nearest whole dollar. In the system, this withdrawal appears as “paid,” but the money has never reached my bank account.
I shared my account transaction records and clearly showed that the $114 was not credited to my Garanti Bank account. Despite this, I received messages stating that the transaction was successfully paid and that I should check my bank receipt. Later, I was told that my request was still under review and that I should wait patiently. I feel that I am being constantly stalled and that my problem is not being resolved.
I request that my account be thoroughly reviewed, that the March 12, 2026 withdrawal of $114 linked to my ID 269472226 be compared with the bank records, and that the unpaid amount be immediately deposited into my Garanti Bank account. If that is not possible, I request a clear written explanation with concrete evidence showing exactly where this money went.
On 25.12.2025, I created a withdrawal request of ₺5,000 from my Mostbet account to my Garanti Bank account via bank transfer. Although this withdrawal appears as “paid” in the Mostbet system, the money has still not been credited to my Garanti Bank account even though approximately seven days have p...
On December 31, 2025, at 11:23 PM, I submitted a withdrawal request of 10,000 through my Mostbet Casino Türkiye account. Although the system shows this withdrawal as “paid,” not a single cent was credited to my account, and I did not receive any payment. Then, on January 3, 2026, at 5:39 PM, I subm...
On February 7, 2026, I made a bank transfer of $97 from Garanti Bank to a person named Abdelrahman Elalı for deposit into my Mostbet account. Even though I completed the payment and have the bank receipt as proof, three days have passed and the money has still not been credited to my account. I repo...
I have been a Mostbet member for 3 years and until recently never experienced any problems. However, I am now facing serious withdrawal issues that have left me financially harmed. The first issue happened in May, when I requested a ₺19,400 withdrawal to my Garanti Bank account (IBAN: TR25*********...
On September 10, 2025, I placed a withdrawal request of ₺45,000 from my Mostbet Casino account. The transaction was processed at 11:00 AM, and in my Mostbet account it still shows as “Paid”. However, the money has never reached my bank account. My customer number is 254110536. To resolve this, I co...
