Yesterday, I purchased a package in the Monopoly game for an event, but I was charged twice. I immediately requested a refund, yet the reasons provided for denying my request were completely unreasonable. At the very least, I asked for one of the charges to be refunded, but they refused. Now, I am demanding a refund for both charges. They claimed the rewards were used, but the game automatically credited them when I logged in—I didn’t even use the dice rolls. I feel misled and unfairly treated. This issue needs to be resolved promptly, and I expect Monopoly’s support team to process my refund immediately and address this double charge.
I made a one-time purchase on Online Soccer Manager using my credit card, but to my shock, the payment was taken twice. This means I was unfairly charged double for something I only bought once. If I hadn’t carefully checked my statement, I would never have noticed this, which makes it feel like cus...
I’m experiencing an issue with a Monopoly GO account registered under my spouse’s phone number. Despite the membership, no dice have been credited to the account as promised. I request either an immediate refund for the subscription fee or the delivery of 9,999 dice as stated. Additionally, I am un...
On 13/10/2025, I accidentally purchased the “Special Pack” in the Monopoly GO game for $104 through Google Play on my Xiaomi Red 13 phone. The transaction was completed without any confirmation screen, and the amount was charged to my card in a single payment. After the purchase, the dice included i...
On 29.06.2025, I accidentally purchased eFootball Coins twice in the Efootball mobile game. I realized the mistake within less than 30 minutes and immediately requested a refund. According to Google’s refund policy, I was still within the eligible timeframe for a refund, and my case complied with th...
eFootball has charged my account twice without delivering the MyClub points I paid for. The first unauthorized payment happened on 06.07.2025 for ₺989.99, and the second one occurred on 13.07.2025 for ₺659.99. In both cases, the amount was deducted from my account, but no MyClub points were added. ...
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