Monopoly GO Membership Issues: No Dice Received and Cannot Update Email

I’m experiencing an issue with a Monopoly GO account registered under my spouse’s phone number. Despite the membership, no dice have been credited to the account as promised. I request either an immediate refund for the subscription fee or the delivery of 9,999 dice as stated.

Additionally, I am unable to update the email address associated with the account, as the system won’t allow me to verify the change. This has created unnecessary frustration and an inability to resolve the issue through regular channels.

Please address this matter promptly, either by issuing the refund or fixing the account to fulfill the subscription benefits. I expect a swift resolution to avoid further inconvenience.