I purchased BB cream from the Missha store at Ankamall after being convinced by the salesperson. Upon arriving home, I discovered that the cream's shade was unexpectedly darker than the previous product I had used. I would like to exchange the product, however, the store did not provide me with a receipt. All I have is a bank statement. I'm uncertain about the availability of an online invoice system and the process for accepting returns. I find it puzzling that I wasn't provided with a receipt or invoice, especially if returns are not allowed.
I recently purchased an eyeshadow from Missha, testing the shade on my hand at the store before buying it. However, once I left and saw the product in natural lighting, I realized it looked completely different and would not suit me at all. I decided to return it—without even opening the packaging—o...
I’ve been a loyal user of Farmasi BB and CC creams for years, always choosing the lightest shades. However, the batch I ordered last month—directly from Farmasi’s official website—was completely different. The formula has clearly changed. Even the lightest BB cream shade is now much darker than befo...
About six months ago, I decided to give Missha's moisturizers and sunscreens a try after receiving a recommendation. After a while, I started experiencing some weird feelings on my face, so I decided to see a doctor. The doctor diagnosed me with eczema and said it was caused by the products I was us...
I purchased a sunscreen from Missha’s online store, but it won’t absorb into my skin and just sits on my face like a mask. Unfortunately, there’s no store near my area, so I tried calling their customer service three times today, but no one answered. I’ve always liked Missha as a brand, but this exp...
I bought the foundation at the Gratis Türkiye Konya Bosnia branch, and the cashier told me that I could try it on and return it later if I wanted. There are no tester products, and selecting a foundation is extremely difficult. I have an invoice in hand, and I paid 413 lira for the product. Everythi...
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