I trade only manual leveraged positions on the MEXC exchange—never once have I used a trading bot—yet my account was suddenly blocked without warning. I still have 7,000 USDT locked inside, and now I can’t withdraw funds, open new trades, or even cancel existing orders. The platform claims my account is “under review” and will remain that way for 30 days. That’s essentially a month-long freeze on my money for no stated reason.
I contacted customer support immediately, provided every requested detail, and explained that all my positions were opened manually with standard 10× leverage. All I receive back are identical copy-and-paste responses telling me to “wait for the review.” This is unacceptable. If MEXC believes something is wrong, they should complete their checks now, not hold my funds ransom for an arbitrary period.
MEXC, I demand an expedited investigation, a clear explanation of any alleged violation, and immediate restoration of my account’s full functionality. Keeping a customer’s entire balance locked behind vague “security checks” while offering no transparency erodes all trust. Resolve this issue at once or risk losing devoted traders like me to exchanges that respect our time and our capital.
While actively trading futures on MEXC, I suddenly found my account restricted without warning. When I contacted support, they told me my account was under review and that the investigation would take 30 days. During this period, I am completely unable to withdraw funds, place orders, or make any ki...
On 08/08/2025, my Mexc account (UID: 71642838, email: o**@gmail.com)** was suddenly placed under review. Since then, I have been blocked from withdrawing, depositing, or opening any new positions, even though I have no open trades. My balance of 3,162.78 USDT remains locked and completely inaccessib...
I trade exclusively in ETH on the MEXC exchange, and for the last three to four months I haven’t even moved new funds in or out. Yet MEXC’s so-called account-control mechanism suddenly froze my profile without warning—even though I’ve done nothing that could be flagged as suspicious. Now every featu...
Out of nowhere, MEXC suddenly locked my account, blocking me from trading, withdrawing, or making any transactions. No prior warning, no explanation—just a notification that my account is under review for 30 days. This is an unreasonably long time, especially when I urgently need access to my funds....
I have been a user of the MEXC exchange since 2025, and my account was suddenly restricted under the vague reason of “account under review.” At first, the restriction was set for 1 month, but later it was extended for another full year without any explanation or justification. During this entire pe...