MEXC Closed My AXS Futures Position at Incorrect Price, Causing Loss

On October 10, 2025, at around 12:00 AM, while trading futures on the MEXC exchange, I noticed that my position was closed before reaching the liquidation price. As a result of this incident, I suffered a financial loss of $1,064. I contacted MEXC customer support via email, but I haven’t received ...

I was trading on MEXC Futures, and my liquidation price was set at 0.288. However, despite the market price being only 0.23-0.24, my position was forcefully liquidated. This means my trade was closed without the price ever reaching my liquidation level. MEXC claims it was due to their “fair price” ...

I was trading A8 coin on MEXC Futures and had my liquidation price set at 0.31504 after purchasing at 0.23628. To avoid liquidation, I even added more funds. However, despite the price staying around 0.24, my position was forcefully liquidated. The highest price recorded was 0.24965, yet MEXC still...

I was liquidated on MEXC even though my position never reached the liquidation level! My trade was unexpectedly closed, and now my balance is completely wiped out. I should have still been in the trade, yet my position was forcefully closed, and my funds are now missing. This is completely unaccepta...

On October 6, 2025, around 3:00 PM, I tried to close my COAI/USDT futures position via the MEXC iOS app. While my position was around -30% to -40%, I repeatedly pressed the “Quick Close” button, but the order didn’t execute, and the system didn’t respond at all. The price was nowhere near the liquid...