MetaMask Loomis WhatsApp Scam - Crypto Loss

I was contacted via WhatsApp by people who introduced themselves as working with MetaMask and a company called Loomis, and they told me that they could recover the money I had previously lost due to being scammed by Azimut. Trusting that they were acting on behalf of MetaMask and Loomis, I followed their directions and started using MetaMask in this process. Between August 2025 and February 2026, I was first defrauded of ₺1,436,000 through MetaMask and then directed to a fake company presented as Loomis, through which I was additionally defrauded of ₺818,016.50. I later understood that MetaMask and Loomis were presented to me as related or the same structure, and that I was deliberately misled using their names and systems. I was never able to reach MetaMask through any official support channel. We sent an e‑mail to Loomis and they replied that they do not provide services to individuals, that they only work with companies, and that because this was a fraud case I should apply to the police. I am planning to file an official criminal complaint with the relevant law enforcement and judicial authorities tomorrow. In this process, I hold MetaMask responsible for the loss of my funds, because the directions given to me and the transactions carried out through MetaMask enabled this fraud and resulted in large financial damage. I request that my total loss be compensated and my funds returned, that the accounts and transactions carried out during this period be thoroughly examined, and that it be identified to which accounts my money was transferred. I also request that the persons and structures behind these accounts be reported to Interpol and cybercrime units, and that all necessary cooperation be provided to the official authorities so that the perpetrators can be identified and brought to justice. I expect MetaMask and Loomis to take this complaint seriously, to provide all the technical information and transaction records requested by the authorities, and to urgently inform me in detail about the steps they will take to remedy my loss and prevent similar incidents.