On December 26-27, 2024, unauthorized ads that I did not publish were posted at the highest level, resulting in 10 separate transactions being charged to my account. I am requesting a full refund for these payments. Meta Advertising is directly responsible for the unauthorized charges made to my card. Even if my account had been hacked (which is not the case), this situation highlights a serious issue. Ads I carefully worked on for hours or even days were sometimes not approved, yet ads I did not create were approved immediately, published at the highest level, and payments were promptly deducted. Despite noticing and stopping the activity, another ad was published overnight without my involvement, leading to additional charges. These incidents are entirely the responsibility of Meta Advertising. I demand a full refund for all unauthorized transactions; otherwise, I will proceed with a compensation lawsuit against Meta.
On August 15, 2024, a Meta support expert called regarding my ad account (ID: 119004194918842) and advised me to run ads through Meta instead of Instagram. To demonstrate, the expert created a trial ad and assured me it would not go live. However, this ad did go live, running indefinitely without my...
Dear Meta Support Team, I have been experiencing a serious issue with my Meta Ads account for nearly two weeks due to ongoing payment failures. My account was restricted on the grounds that a previous payment was not completed, and despite numerous attempts to make the payment using different cards,...
On November 11, 2025, without my knowledge or approval, my Halkbank card ending in 1862 was used for ten consecutive withdrawals labeled “Facebook ad payment,” totaling around $9,433 USD. Even though I do not have a Facebook account, my card details were used without authorization. I do not have in...
For about two weeks, I have been experiencing serious issues with my Instagram ad account (number 8089066***1094) linked to my profile. Throughout this period, Instagram representatives have repeatedly responded with phrases like “It’s under review,” “Try again later,” or “Wait three days,” yet no c...
I have four accounts, and Meta charged me ₺460 for a bundled discount subscription. However, despite already deducting the fee from my merged account, they charged me an additional ₺273 on February 10, 2025. Now, it’s February 21, 2025, and my Blue Tick has been removed! The worst part? There’s no ...
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