Mercedes-Benz EQA 250+ "Mercedes me" Feature Not Activated and No Support Available

Dear Mercedes-Benz Representatives, My name is G***  and I am the owner of a 2023 model EQA 250+ with VIN [W1N9N0CB0RJ093527]. I am writing to express my concerns regarding the inability to activate the "Mercedes me" feature in my vehicle, which has caused me significant inconvenience. When purchasing my car, I considered the benefits of this feature to be important, which is why I chose it. However, despite my attempts to schedule an appointment for the necessary activation procedures, I have not received any available dates or support in this regard. This situation prevents me from fully utilizing the capabilities of my vehicle. Given my trust and loyalty to the Mercedes-Benz brand, I kindly request that this issue be resolved as soon as possible. I would appreciate an urgent response regarding the relevant process and information about the resolution of this problem. Thank you for your attention, and I look forward to receiving a positive response soon. Sincerely,