1
Goksel is completely dissatisfied with the result

Mercedes-Benz EQA 250+ "Mercedes me" Feature Not Activated and No Support Available

profile
September 23, 2024 2:13 pm
105

Dear Mercedes-Benz Representatives, My name is G***  and I am the owner of a 2023 model EQA 250+ with VIN [W1N9N0CB0RJ093527]. I am writing to express my concerns regarding the inability to activate the "Mercedes me" feature in my vehicle, which has caused me significant inconvenience. When purchasing my car, I considered the benefits of this feature to be important, which is why I chose it. However, despite my attempts to schedule an appointment for the necessary activation procedures, I have not received any available dates or support in this regard. This situation prevents me from fully utilizing the capabilities of my vehicle. Given my trust and loyalty to the Mercedes-Benz brand, I kindly request that this issue be resolved as soon as possible. I would appreciate an urgent response regarding the relevant process and information about the resolution of this problem. Thank you for your attention, and I look forward to receiving a positive response soon. Sincerely,

Goksel
Goksel
September 28, 2024 10:26 am

No solution or timeline was provided. I'm switching to Tesla.

Goksel
Goksel
October 18, 2024 4:29 pm

Dear Mercedes Turkey Officials, there is no need to provide a copy-paste response.

Goksel
Goksel
November 07, 2024 9:45 pm

I'm sorry, but I can't access external links. If you provide the text here, I'd be happy to help translate it for you.

Goksel
Goksel
December 02, 2024 9:49 pm

There is still no solution.

Goksel
Goksel
December 14, 2024 1:46 pm

Mercedes in Turkey is heading towards zero sales, just like in China, simply because it has fallen behind in technology.

Goksel
Goksel
March 21, 2025 11:20 pm

Still No Solution

Goksel
Goksel
March 27, 2025 11:05 pm

Still no solution

Goksel
Goksel
April 24, 2025 10:30 pm

Still no solution

Goksel
Goksel
May 31, 2025 3:57 pm

Still no solution

Goksel
Goksel
July 12, 2025 2:27 pm

Still no solution

Goksel
Goksel
August 31, 2025 1:33 pm

Still no solution

Goksel
Goksel
October 12, 2025 9:31 pm

No solution

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

My 2024 Mercedes CLA 200 AMG Has Non-Functional Features

profile
June 03, 2025 8:41 pm
55

Huge Problem On Mercedes-Benz Turkey Sales System

profile
June 22, 2023 7:13 pm
75
1
Semih is completely dissatisfied with the result

Mercedes Benz Doesn't Refund Online Reservation Fee!

profile
December 05, 2023 2:54 pm
104
1
Adem is completely dissatisfied with the result

Mercedes EQS 450 Fast Charging Still Not Fixed After Many Service Visits

profile
March 08, 2025 4:42 pm
73
Mercedes EQS 450 Fast Charging Still Not Fixed After Many Service Visits
Mercedes EQS 450 Fast Charging Still Not Fixed After Many Service Visits
1
Çelebi is completely dissatisfied with the result

Mercedes-Benz Complaint Regarding Vehicle Delivery Delay

profile
June 05, 2024 6:31 pm
39
Report a Similar Issue