Uğur

"Hello, today Kia contacted me. First of all, I would like to thank them for their quick response (I wrote the complaint here on Friday and they got back to me before Monday afternoon). They informed me that they would replace the part free of charge under the loyal customer warranty because I regularly had maintenance done at the authorized service center without exceeding the time (km/year). Afterwards, I called the service center. They also said that the part would be available within 20-25 days and they would install it directly once it arrives. For now, I am very thankful to them. I will write here again once the process is completed."