Member since December 2017
Dear Kia Global Customer Support Team, I am writing to express my concern about the multimedia screen in my 2020 Kia Pi...canto (1.0 MPI 67 HP Automatic Transmission - Cool Package), which has only 12,000 km but has been malfunctioning for the past 8-9 months. In December 2023, I took the car to Gül-A
"Hello, today Kia contacted me. First of all, I would like to thank them for their quick response (I wrote the complaint here on Friday and they got back to me before Monday afternoon). They informed me that they would replace the part free of charge under the loyal customer warranty because I regularly had maintenance done at the authorized service center without exceeding the time (km/year). Afterwards, I called the service center. They also said that the part would be available within 20-25 days and they would install it directly once it arrives. For now, I am very thankful to them. I will write here again once the process is completed."
Hello, my spouse and I have been Kia users for 3 years. Upon the recommenda...tion of my friend, we bought two Kia vehicles, a Sportage and a Picanto, br
I have the same problem. Which authorized service center did you get support from?
