shakil

shakil

Verified

Member since February 2025

Complaints Commented On

My Funds Not Returned to OKX Account After Transfer to Binance

Kadir
OKX
September 8, 2024 6:12 PM180

I transferred funds from my OKX account to my Binance account, and despite doing everything correctly, the funds never a...

My Funds Not Returned to OKX Account After Transfer to Binance
My Funds Not Returned to OKX Account After Transfer to Binance
shakil
February 4, 2025 11:44 AM180

Kadir, have you received any updates from OKX? I have the same issue let me know if your amount is refunded to your wallet, and share the experience.

OKX Not Refunding Ton Coins Returned by Binance After Memo Error

Serkan
OKX
November 11, 2024 3:54 PM211

Although it was my mistake, I sent Ton Coins to the wrong exchange. Binance resolved the issue within two hours by corre...

shakil
February 4, 2025 11:37 AM211

I encountered a similar issue where I transferred USDT via the TON network from OKX to Binance without including a memo/tag. However, Binance handled the situation very efficiently and refunded the amount within hours. They provided clear, transparent updates with a visible timeframe for each step. On the other hand, OKX has confirmed the refund on their end, but they are yet to release the funds to my wallet. Despite repeated inquiries, all I get is that their team is 'looking into the issue,' without any concrete timeframe or resolution. This lack of communication and clarity is incredibly frustrating. It's been a very poor and disappointing experience with OKX. Has anyone else experienced a similar situation, and if so, has it been resolved? Would appreciate any feedback or advice.

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