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Complaints(2)

Akbank Has Not Processed My FAST Refund After My Transfer Cancellation

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Akbank

January 29, 2025 12:02 AM19

On Saturday, January 25, at 18:52, I transferred ₺6000 from Yapı Kredi Bank to Akbank, only to realize that the recipien...t was fraudulent. Within 15 minutes, I contacted Y*** K***, and a cancellation request was created, along with a query number. I was advised to call Akbank. At 23:11, I contacted A...

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Akbank Membership Fee Refund Request

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Akbank

June 27, 2024 8:55 AM31

On June 14, 2024, a membership fee of ₺796.50 was charged to my Akbank credit card ending in 8745. I request the cancell...ation of this fee as per the following legal provisions without any additional conditions: "Consumer Law, May 28, 2014, Article 31, Clause 3: Card-issuing organizations are requir...