On June 14, 2024, a membership fee of ₺796.50 was charged to my Akbank credit card ending in 8745. I request the cancellation of this fee as per the following legal provisions without any additional conditions:
"Consumer Law, May 28, 2014, Article 31, Clause 3: Card-issuing organizations are required to offer a type of credit card to consumers that does not charge an annual membership fee or any similar charges. According to Article 6 of the Consumer Protection Law No. 4077, amended by Law No. 4822, the membership fee charged by your bank is considered an unfair term in the contract as it does not correspond to any service provided, and the contract terms are predetermined and non-negotiable."
Furthermore, according to the final decision of the 13th Civil Chamber (2011/4736 principal, 2011/11579 decision) and Article 125 of the Turkish Code of Obligations (BK) (2010/1-93-88 decision of the General Assembly of the Court of Cassation), the annual card fees charged retroactively must also be refunded. If this issue is not resolved, I will take this matter to the Consumer Rights Court.
On January 19, 2024, an unauthorized membership fee of ₺796.50 was charged to my Akbank credit card ending in 8861 without my knowledge or consent. I demand the refund of this amount and the cancellation of the fee based on the legal provisions outlined below, without any additional conditions. Acco...
I request the cancellation and refund of the ₺704 membership fee charged on November 8, 2024, to my Akbank Gold MC card ending in 7543, based on the legal provisions below and without any additional conditions. According to Article 31, Paragraph 3 of the Consumer Law of May 28, 2014, card-issuing in...
I am a customer of Akbank. On March 7, 2025, a credit card membership fee of ₺1,016.00 was charged to my Akbank Axess Gold Mc credit card ending in ****4423. I request the cancellation of this annual membership fee of ₺1,016.00 in accordance with the legal provisions below, without any additional co...
An annual membership fee/card fee of ₺1,149.50 was charged to my Akbank Axess Platinum MasterCard ending in 2934 on 24.03.2025. I request the cancellation of this fee in accordance with the legal provisions stated below and without any additional conditions. According to the Consumer Protection Law,...
I request the cancellation and refund of the ₺1,149.50 membership fee charged to my Akbank Axess Credit Card ending in 1777 on 01.03.2025, in accordance with the relevant legal provisions and without any additional conditions. According to Article 31, Paragraph 3 of the Consumer Law dated May 28, 20...
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