Özge

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Member since July 2025

Complaints

I Face 8-Month Delay in Refund After China Southern Airlines Ticket Cancellation via eDreams

July 10, 2025 10:59 PM52

On December 14, 2024, I purchased two China Southern Airlines tickets from Istanbul to Hong Kong through eDreams TR. How...ever, before our travel date, the airline canceled the flights. Following the cancellation, I immediately requested a refund. Both eDreams and China Southern Airlines initially as...

I Face a Refund Delay for China Southern Airlines Ticket on eDreams TR

Özge

eDreams

July 10, 2025 10:59 PM267

On December 14, 2024, I purchased two flight tickets from Istanbul to Hong Kong through eDreams TR, operated by China So...uthern Airlines. Unfortunately, before the flight date, the airline canceled our tickets without any explanation. I immediately contacted eDreams to request a refund. They promised...