Ozan

Verified

Member since November 2017

Complaints

Koçtaş Hasn’t Sent My Replacement for the Faulty Alf Bt-122 Steam Cleaner I Returned

September 30, 2024 1:51 PM37

Previously, I purchased a steam cleaner online from Koçtaş, but it arrived used and covered in detergent. Regarding the ...exchange process for this product, on 26.09.2024, between 14:35 and 14:50, I spoke with a customer representative from Koçtaş's customer service (I’ve had to call Koçtaş customer s...

Koçtaş Sent Me an Opened and Used Alf Bt-122 Steam Cleaner with Leaks

Ozan

Koçtaş

September 30, 2024 1:41 PM32

On 26.08.2024, trusting in the Koçtaş brand, I purchased the Alf Bt-122 Steam Force Multi Steam Pressure Cleaner from a ...seller named UFO TR. The product arrived opened and with water stains. The pressure inside was still present, meaning they hadn’t even released the pressure after using it. Additio...