Mustafa

"I would like to thank both the company and Mr. Murat for resolving our issue in a short time. They offered an additional flight at 11 o'clock and provided extra meals. It was obvious that two planes couldn't fit into one, and it was clear that this additional flight was necessary. I wish they had organized this earlier so we wouldn't have experienced this situation. Anyway, we are grateful for this as well. I'm not sure if this arrangement was due to the influence of the complaint site, as there was no response or call from them, or if the company officials handled it themselves. Whatever the case, we are satisfied. Instead of blaming the vineyard keeper, we enjoyed the grapes. I also thank the complaint site. Have a good day..."