Mustafa

Verified

Member since April 2022

Complaints

I Keep Seeing “CI Plus KEY Fail” Error on My Philips TV

April 29, 2025 7:26 PM218

I'm currently using a Philips television, and I’ve been facing an extremely annoying and persistent issue. In the top-le...ft corner of the screen, a red box displays the message “CI Plus KEY fail”, and it won’t go away. This error is constantly on screen, significantly disturbing the viewing experienc...

I Keep Seeing “CI Plus KEY Fail” Error on My Philips TV

Resolved

Mustafa

Samsung

April 23, 2025 5:13 PM27

"I would like to thank Mr. Cihan from the head office staff and the Samsung family for identifying all my problems and providing a flawless solution."

Mustafa removed this complaint from publication