Booking.com Reservation Ignored by Hotel at Check-In
January 5 1:26 AM83
We made three room reservations at Olivia Palm Hotel through Booking.com for the dates January 4–5, 2026. Our confirmati...on number is 5598****41, and the payment method was pay at the property. We arrived at the hotel as a group of three families traveling from abroad, expecting our rooms to be ready