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SunExpress Damaged Suitcase – Poor Support and Language Barrier Complicate Claims Process
September 5, 2024 3:47 PM113
After my SunExpress flight, my suitcase was damaged, and I filed a report at the airport. However, the follow-up process... has been a nightmare. I was instructed to send an email with photos of the damage, but the response I received required an English reply. Neither my spouse nor I speak English, an