Doğan

Doğan

Member since December 2023

Complaints

Resolved

Samsung QLED 50 TV Durability Issues, Need Support ASAP!!

47

"My Samsung QLED QE50Q60TAUXTK Model Television's screen went off last night, and both sound and picture disappeared. I bought it 2.5 years ago and used it only in the evenings. Today, the technical service came and said it has a panel malfunction and the repair cost is 21,000 TL (twenty-one thousand). I bought this high-tech Samsung product with two months' salary to enjoy it for at least 5-10 years. Now, I can't afford this cost. I didn't break it or move it; I only used it in the evenings. I now expect and request a reputable brand like Samsung to stand by me and provide a free repair."

A few days after the two-year warranty on my Samsung QLED 50 TV ran out, I ...