Doğan

Doğan

Complaints(1)

5
Resolved

Samsung QLED 50 TV Durability Issues, Need Support ASAP!!

December 23, 2023 12:07 AM47

"My Samsung QLED QE50Q60TAUXTK Model Television's screen went off last night, and both sound and picture disappeared. I bought it 2.5 years ago and used it only in the evenings. Today, the technical service came and said it has a panel malfunction and the repair cost is 21,000 TL (twenty-one thousand). I bought this high-tech Samsung product with two months' salary to enjoy it for at least 5-10 years. Now, I can't afford this cost. I didn't break it or move it; I only used it in the evenings. I now expect and request a reputable brand like Samsung to stand by me and provide a free repair."

A few days after the two-year warranty on my Samsung QLED 50 TV ran out, I ...