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Zara Delayed My Return and Failed to Deliver My Personalized Bag for Three Months
I ordered five items from Zara online on October 23, 2024. Four arrived on October 25, and I returned three because they... didn’t fit, keeping one sweater. The fifth item, a personalized bag for which I paid an extra ₺120, has neither been delivered nor canceled as of January 2025. Despite contacting