Etsy Suspended My Store and Deducted $250 Unfairly, Need Resolution
I had a successful Etsy store with careful attention to shipping and order fulfillment. Recently, I shipped a two-part o...rder to the U.S., spending €150 on shipping costs for an item I sold for $240, which already cost me $120 to produce. Despite normally avoiding U.S. shipments, I fulfilled this ord
I have been selling on the platform called Etsy for 2 years, with a monthly revenue reaching $7,000. Despite this, they suspended my account, claiming it had a negative balance of $27, even though there was $300 in active funds in the account. This is a platform that refunds customers without question and deducts the amount directly from the seller, a policy that many customers exploit, leaving sellers working for free. They have no customer service, no phone support, and not even a representative in Turkey, despite having the largest number of sellers globally in this country. When a customer sends a message, their refund is processed within a minute, but as a seller, you are left waiting for days for a response. The management system is absolutely disgraceful!