Melbet Deposits Not Credited For Nine Days

I am writing to report an issue with four deposit transactions that have been deducted from my side but have not been reflected in my Melbet account for more than 9 days, despite repeated follow-up. All four deposits were made to my Melbet account under Player ID 956610***. The first transaction was for 250 Egyptian pounds via Vodafone Cash on 27/12/2025. The second transaction was for 360 Egyptian pounds via Instapay on 1/1/2026. The third transaction was for 1,000 Egyptian pounds via Instapay on 4/1/2026. The fourth transaction was for 535 Egyptian pounds via Vodafone Cash, also on 4/1/2026. The total of these deposits has been successfully deducted from my payment methods, but my Melbet balance has not been updated accordingly. I have already contacted Melbet customer support several times regarding this matter, but the only response I receive is to “wait,” without any concrete solution, clear timeframe, or proper explanation. This situation has now been ongoing for over 9 days, which is unacceptable for financial transactions. I request that all four deposits mentioned above be immediately credited to my Melbet account under Player ID 956610*** and that a suitable compensation be provided for the significant delay and inconvenience caused. I also expect a clear explanation of why this issue occurred and what measures will be taken to prevent such problems in the future.