I’ve been an active player on Melbet for about three years, and up until recently, I never had any issues with deposits or withdrawals. However, since April, my account — which currently holds a balance of around $455 — has been restricted, and I can no longer withdraw money or play any games. I can still log into the site, but when I try to play, I get a “this game is unavailable” message. When I attempt to withdraw funds, it shows an “authorization error.”
I’ve contacted live chat and email support multiple times, but they keep telling me the issue will be resolved soon — and nothing happens. When I follow up, I get dismissive replies like “don’t send the same message again.” My account has no rule violations, missing documents, or suspicious activity, yet there’s been no clear explanation or solution. Meanwhile, my friends are still able to use their Melbet accounts without any problems.
I’m based in Çanakkale, and my account email is d*@gmail.com**. These issues started right after I made a withdrawal request via bank transfer when the Payfix method was removed. I’m requesting that my account be reactivated so I can access my games and withdraw my $455 balance. I can provide screenshots and chat logs if necessary.
Please resolve this issue immediately — I’ve been a loyal player for years and deserve fair treatment.
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