Megapari Withdrawal Not Paid to Airtel Money After Several Days
I have a Megapari account with ID 1226998701, and I am experiencing a serious issue with a withdrawal that has not been paid. On April 11, 2024, at 13:59, I requested a withdrawal of KES 1,710 to my Airtel Money account in Kenya under transaction reference Request №4715303457. Despite several days passing since the request, the funds have still not been credited to my Airtel Money account.
Since submitting the withdrawal request, I have repeatedly received the same vague, automated responses instructing me to “wait 24 hours,” without any clear explanation of the delay or what is causing the issue. I have contacted Megapari through both email (suppo**@megapari) and live chat multiple times, but every time I request an update, I receive the same response with no real assistance or clarification.
I request that my withdrawal of KES 1,710 under Request №4715303457 be processed and paid to my Airtel Money account immediately. If there is an issue, I expect a clear and detailed explanation along with a concrete solution. I also expect Megapari to stop sending repetitive automated replies and provide proper customer support to resolve this matter promptly.
Thank you for reaching out and sharing the details of your withdrawal request. We understand how frustrating it can be to wait without receiving a clear update, especially when the same response is repeated several times. For security and privacy reasons, this type of payment case needs to be checked directly through our support channels, where the team can verify the transaction details and account information safely. Please include withdrawal request number 4715303457, payment method, date, amount, and any screenshots or confirmations related to the transaction. Our team will review the case and provide you with further information through the official channel. Thank you for your patience and understanding.
