Maya Mobile won’t let me create an account—how can I fix it?

First make sure you have a stable internet connection and are using the latest Maya Mobile app or website, then retry the registration with the correct email and verification details.

If you previously started an account with the same email, try the password-reset option instead of creating a new account; Maya Mobile says its support team can help recover account access when you cannot complete the process.

If registration still fails, avoid repeatedly creating accounts and contact Maya Mobile through its support request form or [email protected], providing the email you are trying to register and the exact error message or a screenshot.

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.