I added ₺300 to my Marsbahis account, but it hasn't appeared in my balance yet. I contacted live support, and they informed me that my account was suspended and would only be reactivated once the balance hit ₺2000. This situation is frustrating because I put my money in with the expectation of using it, not being pressured to add more funds. I requested a refund because I was unable to access my funds, but they denied my request. I feel completely at a loss in this situation, especially since this was my last bit of money, and I anticipated being treated fairly. It is completely unacceptable to disregard a customer's legitimate request for a refund. I really hope they can fix this problem, but after this experience, I feel disappointed in my decision to trust Marsbahis.
I deposited ₺300 into my Marsbahis account via bank transfer, but the money never appeared in my account. I contacted the support team, and they claimed the minimum deposit amount was ₺2,000 and instructed me to deposit the remaining amount for the funds to be credited. I repeatedly pointed out tha...
I initially deposited 100₺ into my Marsbahis account, but when the funds didn’t appear, I contacted support. They told me the total deposit needed to be 500₺, so I added another 400₺. After that, they said the entire amount had to be deposited in one transaction, so I added 500₺ in a single go. Then...
I deposited ₺2500 in cash to my Jojobet account, but the money never appeared in my balance. I contacted live support and shared the receipt, only to be told that the minimum deposit had to be ₺2000—which I had already met. Despite this, I noticed that my account had been restricted. When I asked fo...
I transferred ₺200 to my Sahabet account, assuming it would be accepted since I believed the minimum deposit limit was ₺200. But the money never showed up in my account. When I contacted live support, they informed me that the minimum deposit amount was actually ₺3000—something I was never clearly t...
I had an active account on Marsbahis and made a deposit, but the funds never appeared in my balance. When I contacted live support, instead of addressing the issue, they kept telling me to deposit again. How does that make any sense? Not only did they refuse to credit my initial deposit, but they a...
