I Deposited to Jojobet but My Account Was Restricted and Balance Did Not Appear

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Abdullah
May 29, 2025 6:51 pm
69

I deposited ₺2500 in cash to my Jojobet account, but the money never appeared in my balance. I contacted live support and shared the receipt, only to be told that the minimum deposit had to be ₺2000—which I had already met. Despite this, I noticed that my account had been restricted. When I asked for it to be reactivated, they demanded I deposit another ₺2500. The whole experience left me uneasy and skeptical about their intentions. The information provided was inconsistent, and support seemed more focused on stalling than offering real solutions. I felt misled and regret trusting the site with my money. This process damaged my confidence in the platform, and I certainly didn’t expect to be treated this way.

Progress
Progress

May 31, 2025 10:18 am

On 28.05.2025, I registered on a site called Jojobet and made a transfer of 500 TL via bank to Esra Taş. I received a notification saying that my money and 100% bonus would be credited to my account within 10 minutes, but I noticed that neither my money nor my bonus was credited within the specified time, so I messaged live support about the situation. They told me that I needed to deposit at least 2000 TL to participate in the games, and that if I deposited 1500 TL, I would reach 2000 TL and could play with 4000 TL including my bonus, and that I could withdraw my deposited money at any time. When I tried to deposit another 1500 TL, I received a notification that the minimum amount I could deposit was 2000 TL, so I had to transfer 2000 TL again via bank to Esra Taş. My intention was to withdraw the money I deposited because I thought I was being scammed, and the account would not be activated unless the minimum amount was deposited. In total, I deposited 2500 TL and while waiting for my account to be activated, I noticed that my account was restricted and I could not perform any transactions. I explained the situation again to the representative via live chat, and they asked for the receipts, which I sent. They told me, 'Your account was restricted because you made too many transactions, deposit another 2500 TL and your account will be activated with a 5000 TL bonus,' which was nonsense. I realized that they are scammers and I will continue to file complaints until my grievance is resolved.

May 31, 2025 2:47 pm (1 day after complaint)

Dear Member, Our Customer Service department has contacted you and provided you with detailed information. If you experience any issues, you can reach us through the communication channels listed below. Best regards, Jojobet Customer Service

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