Although it wasn't my first time shopping at Mango, it was my first encounter with a problematic product. Shortly after wearing the shoes I purchased, the leather on the toe tip started peeling off. I promptly returned to the store, even though only a week had passed since my purchase. I expected them to address this issue, and initially, they were apologetic and sent the product for review. However, today, they informed me that the shoes, which I had worn for just an hour during a single use, were considered faulty and needed to be collected. To my surprise, instead of taking responsibility for the problem they caused, they shifted the blame onto me. This occurred only a week after my purchase and one-time use. Feeling unfairly treated, I'm left with no choice but to approach the Consumer Arbitration Committee and file a formal complaint. My advice is to think twice before making a purchase from a company called Mango. Be vigilant!
I bought a pair of Mango shoes that I absolutely loved, but after just wearing them twice, the leather on the front started peeling. I’ve never seen such poor quality, even with cheaper brands. If the shoes are already peeling after the second wear, am I supposed to throw them away after just a few ...
My online order for shoes arrived, and the laces are almost completely torn! I cannot believe these shoes were packaged without any quality control. It's clear that no one bothered to check the product before sending it out. To make matters worse, I submitted a request to customer service for an ad...
I'm upset about the last thing I bought from Mango's website. I eagerly waited for my product to come from the warehouse after getting a message that it was being packed up. But a week later, I got an email telling me that my order had been canceled and was no longer for sale. The fact that I receiv...
On Sunday, 16 November, I purchased trousers from the Mango store and paid a considerable amount, expecting quality in line with the Mango brand. I wore the trousers only once, yet they quickly became loose and formed knee marks, which made them look deformed and unusable for me. After noticing this...
A month ago, I bought a pair of athletic shoes at Mango. I've only worn them maybe three times, so how did they get so worn down so quickly? The leather is starting to peel off, and the edges are coming apart. If I keep wearing them, they will get worn out completely. How can a well-known brand like...
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