Mac Cosmetics Did My Wedding Makeup, But I'm Not Happy
I went to Mac Cosmetics at Zorlu Center for my engagement makeup, and it was a complete disaster. I paid for a 60-minute makeup service, but it ended up taking a surprising 50 minutes just to apply eyeliner to my eyes. We quickly finished the rest of the makeup in the last 10-15 minutes. The problem is that in all my photos, my under-eye area looks really white, like completely white, not just a light shade. The photos from that day were really bad! Even though I told the makeup artist that the concealer shade was too light for me, she didn't listen and said, 'I'll do this and that; it won't look like that.' If anyone contacts me, I'd be glad to share my photos to show what's going on. Don't come here to get your makeup done for special events.
Dear Valued Customer, We would like you to know that we are sorry for the negative experience you have had. We would like to get in touch with you regarding your situation. Therefore, we kindly ask you to send an email with your contact information and a brief description of your issue. Thank you for your interest in and cooperation with our brand. Sincerely.
